What methods of payment do we accept?
• Visa
• MasterCard
• Discover
• Cashier Check
• Western Union
• Money Order (U.S. Only)
• Purchase Orders are accepted upon approval
Notes:
- All Prepaid Orders (including Cashier's check) will take longer to process because of the time needed for the check to clear.
- We do not accept Fax, and C.O.D. orders.
- We do not accept International Credit Cards.
- We do not accept Bank or International Money Orders.
Can I pay by Money Order or Check?
You can place an order and pay by money order by selecting "Money Order" as the payment method.
Thereafter, you will receive detailed onscreen instructions. We will require you to write the
order number on your money order, print your confirmation code, enclose the money order in an envelope
and mail it to the address listed.
Currently, we do not accept personal checks, company checks, bank money orders, or international money orders.
Why has my credit card been declined even though I have “credit” in my account?
A credit card could be declined for various reasons. Some of which could include invalid credit card number,
expired card, in excess of daily limit, insufficient credit. It is possible that the card number (or expiration date)
was entered incorrectly. You might attempt to carefully re-enter the information. Otherwise contact your credit card
company for information regarding your account.
Does NewBiiz.com know why my credit card has been declined?
Our computer system performs all the credit card charges automatically. We are not given a reason for a charge decline,
we are only told that the charge has been declined. Please verify your credit card number and expiration date. If no
resolution is reached within three business days, the order will be cancelled and a notification will be sent by email.
Consider contacting your credit card company or bank for information regarding your account.
Why does NewBiiz.com need to verify my shipping address? I’ve ordered from other companies online and
they do not require address verification.
In order to guard against credit card fraud, we need to verify that the billing and shipping address on file for the credit
card are the same. If they are different, we must call your credit card company to verify the alternate shipping address,
which may result in a delay. To avoid any unnecessary delays, please include your credit card issuer’s phone number
(found on the back of your credit card) in your customer account listing, or contact your credit card issuer and add your
alternate shipping address to your account.
I have a resellers permit in the state of California. How do I implement it with NewBiiz.com?
Please go to our Reseller Page or call us at 408-934-2500.
I work for a government department in California that is tax exempt. How do I place an order without getting charged for tax?
Place your initial order online and input the appropriate local CA tax rate in the appropriate box on our ordering form. After
you have submitted the order, fax us at 408-719-5026 with your Government Tax Exempt permit and include the sales order number.
You will only need to submit this form once. We will refund you the tax portion of your order. If you made several previous orders,
NewBiiz.com will refund your tax charge on those orders as well. Please feel to contact us if you have any further questions.
Does NewBiiz.com offer a Dealers Discount or Resellers Program?
Unfortunately, we do not offer a reseller or discount program. NewBiiz.com currently negotiates the best possible prices and passes
these discounts on to our customers.
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